What is SPHUD?
SPHUD is a customer management platform built specifically for MSPs. Track maintenance tasks, contracts, devices, and opportunities in one dashboard - no more spreadsheet chaos. Built by an MSP, for MSPs. Two years of development, countless cups of coffee, and one too many “wait, when did we last check their backups?” moments led us here.Why MSPs Choose SPHUD
- Stop losing clients - Recurring maintenance checklists ensure nothing falls through the cracks (your future self will thank you)
- Look professional - See everything about a customer at a glance when they call. No more “let me just find that spreadsheet…”
- Capture revenue - Track upsell opportunities before they vanish into the void of forgotten sticky notes
- Save time - Reclaim the hours you’ve been losing to spreadsheet wrestling
Core Concepts
A few terms you’ll see around here:Customers
The businesses you provide services to. Each one gets their own overview page, contracts, users, and devices - all in one place.Stack
Your service catalog. Everything you offer, neatly organised. This is what feeds into customer contracts.Contracts
What each customer gets, what they pay, and when it renews. No more digging through emails to remember what was agreed.Maintenance
Monthly and quarterly tasks, tracked automatically. Because “I’m pretty sure someone checked that” isn’t a compliance strategy.Getting Started
You can be up and running in about 5 minutes (yes, really):- Build your Stack - Define the services you offer
- Understand Contracts - Learn how contracts work
- Add Products - Create your product catalog
- Add Customers - Import or create customer records
- Add Users and Devices - Track what each customer has
Get Help
Stuck? Confused? Just want to chat? Email [email protected] - actual humans respond.Ready to ditch the spreadsheets? Try SPHUD free for 30 days →