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Engagement Dash The Engagement Dashboard tracks team activity across the platform, showing who’s actively contributing and celebrating high performers.

Accessing the Dashboard

Navigate to Engagement from the main menu.

What’s Tracked

The system tracks 10 types of activities:
ActivityDescription
Task completionsMarking maintenance tasks done
Issue loggingDocumenting issues found
Customer updatesUpdating customer information
Contract changesModifying contracts
User/device additionsAdding users or devices
Report generationCreating monthly reports
Year plan updatesPlanning annual initiatives
Suggestion additionsAdding recommendations

Leaderboard

The leaderboard shows:
  • Top performers by points
  • Activity counts
  • Recent activity feed

Customer Audit Logs

View activity history for specific customers to see who made changes and when. Activity History